Privacy Policy - Mr. Backflow

Your privacy matters to us. This policy explains how we collect, use, and protect your information.

 

1. Information We Collect

We collect basic contact information such as name, address, phone number, email, and service details. This

information is used solely for scheduling, invoicing, compliance reporting, and communication.

 

2. How We Use Your Information

• Scheduling and completing services • Submitting backflow test results to your water district • Sending

invoices, receipts, and service reminders • Providing customer support • Maintaining accurate service records.

 

3. Data Protection

Your information is stored securely within our service platforms (Jobber, Google Workspace, and district

submission portals). We do not sell, trade, or share your information with third parties for marketing purposes.

 

4. Third-Party Services

We use trusted platforms such as Jobber, Google Workspace, and water district portals. These services have

their own privacy policies and security standards.

 

5. Communication & SMS Consent

By booking service, you consent to receiving service-related messages, reminders, and updates via phone,

SMS, or email. Mobile information will not be shared with third parties or affiliates for marketing or

promotional purposes. Standard message and data rates may apply.

 

6. Photos & Documentation

Photos taken during service are used for documentation, compliance, reporting, or marketing purposes.

 

7. Customer Rights

You may request access to your information, corrections, or deletion of non-required records at any time.

 

8. Policy Updates

This policy may be updated periodically. Continued use of our services indicates acceptance of any updated

terms.